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How can parent communication strategies reduce complaints?

How can parent communication strategies reduce complaints?

03/13/2026

Introduction Good #communication with #parents lowers #complaints by building #trust and #engagement. This article gives simple, practical steps directors and providers can use today to reduce complaints and make family partnerships stronger. Why it matters: Families who feel heard stay longe... How can parent communication strategies reduce complaints?

H&H Refund Policy

H&H Refund Policy

02/19/2013

H&H does not issue refunds for training session payments; however, in documented emergencies a student may be offered a one-time option to attend the next scheduled session for the same training instead of receiving a refund. If you need guidance about how this policy is applied or what document... H&H Refund Policy

How can providers coach children through frustration, mistakes, and challenges using developmentally appropriate language?

How can providers coach children through frustration, mistakes, and challenges using developmentally appropriate language?

07/16/2026

Working with young children means you’ll regularly meet sharp feelings, spills, snaps, and the sudden silence that follows a mistake. This article gives concrete, classroom-ready coaching language and routines for child care providers and directors who want to help #preschoolers build durabl... How can providers coach children through frustration, mistakes, and challenges using developmentally appropriate language?

How Can Michigan Providers Balance Screens and Social Skills?

How Can Michigan Providers Balance Screens and Social Skills?

07/07/2026

Children in Michigan classrooms use devices sometimes, and you want to keep their #screens from getting in the way of growing #socialskills. This guide is for #Michigan child care #providers who want simple, practical steps to protect talking, sharing, and cooperative #play while using technology wi... How Can Michigan Providers Balance Screens and Social Skills?

How can child care teams help children manage big feelings?

How can child care teams help children manage big feelings?

07/08/2026

Helping children manage BIG feelings is one of the most important things you do every day. This short guide gives clear, easy steps child care providers and directors can use right away to notice feelings, calm a child, and teach new skills. You will find scripts, quick tools, and links to ready-to-... How can child care teams help children manage big feelings?

How do positive interactions improve outcomes in child care?

How do positive interactions improve outcomes in child care?

06/04/2026

Positive interactions are simple moments that change a child’s day. When adults notice, respond, and connect with children, they help kids learn, feel safe, and try new things. In your #classroom those moments add up. This article gives clear steps you and your team can use. You will find idea... How do positive interactions improve outcomes in child care?

How can we build emotional vocabulary through books and play?

How can we build emotional vocabulary through books and play?

07/17/2026

Building a rich emotional lexicon is one of the highest‑leverage skills you can teach young learners. By combining deliberate read‑alouds with playful, low‑pressure activities, child care staff can help children notice feelings in themselves and others, pick words for those feelings, and cho... How can we build emotional vocabulary through books and play?

Reading and Talking  About Feelings With Preschoolers

Reading and Talking About Feelings With Preschoolers

08/08/2013

Preschool children bring questions, thoughts, and worries into the learning environment; intentionally selected books and scaffolded conversations enable teachers and families to name feelings, model coping strategies, and rehearse social problem-solving. This article explains practical approaches y... Reading and Talking About Feelings With Preschoolers

Guide Spotlights Path To Early Childhood Education Careers

Guide Spotlights Path To Early Childhood Education Careers

05/20/2016

Guide Spotlights Path To Early Childhood Education Careers   The Maryland State Department of Education (MSDE) has released “Careers in Early Childhood Education: A MARYLAND GUIDE,” providing guidance about the educational pathways available for potential and current early childho... Guide Spotlights Path To Early Childhood Education Careers

How can child care programs safely administer medication?

How can child care programs safely administer medication?

06/25/2026

Giving medicine at child care is a big responsibility. This short guide helps directors and providers make clear, practical choices for safe #medication work. You will find easy steps for rules, storage, recording, training, and emergency plans. Remember: state requirements vary - check your state l... How can child care programs safely administer medication?

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